Shipping & Returns

SHIPPING FEES

• Domestic (Israel): 25NIS
• International: 35NIS

DELIVERY TIMES

Please allow 3-5 working days for your order to be prepared and dispatched. Once dispatched, the estimated delivery times are:

• Domestic (Israel): 5-7 business days
• International: 8-15 business days

I use a variety of different Courier and delivery services which are selected depending on the destination country, in order to keep prices as low as possible without compromising speed and reliability.

All orders are fully trackable. You will be sent your tracking number by email as soon as your order has been dispatched.

If you’re in a hurry to receive your order, please let me know - I may be able to speed things up for you.

RETURNS

If for any reason you are not 100% happy with your purchase I am more than happy to accept returns for unused, undamaged items that you are not completely satisfied with. 

• Returns are accepted for unused, undamaged items

• Please contact me within 14 days of delivery to arrange returns, and return the item(s) back to me within 30 days of delivery

• Buyers are responsible for return postage costs.

• Once I have received your returned, undamaged item, a refund will be issued to the original method of payment.

In the rare event that your item(s) arrive damaged, please contact me as soon as possible, including pictures of any damage. I will then do my best to resolve the issue for you as quickly as possible.